Privacy Policy
This Privacy Policy is designed to assist you with understanding how Pentathon Pte. Ltd. a
corporation duly established under the laws of Singapore, with its registered address at 80
Raffles Place #33-00 UOB Plaza 1, Singapore 048624 ("UBANX", "we", "us" or "our"),
collect, use and disclose the information you provide us when accessing or using the
We may change this Privacy Policy from time to time. If we make changes, we will notify you
by revising the date at the top of the policy and, in some cases, we may provide you with
additional notice (such as adding a statement to our homepage or sending you a
notification). We encourage you to review the Privacy Policy whenever you access or use
the Site to stay informed about our information practices and the choices available to you.
When you visit our Website, you may provide us with two types of information: personal
information that you voluntarily disclose that is collected on an individual basis; and
information collected automatically when you use our Website or the services available on
our Website (collectively, the "Information").
Personal Data is collected only when voluntarily offered and solely for purposes that are
clearly identified on our Website. Personal information means any information that is unique
to you, such as your:
-personal particulars (e.g. name, contact details, residential address, date of birth, identity
-card/passport details, and/or education details)
-financial details (e.g. income, expenses, and/or credit history);
-images and voice recordings of our conversations with you;
-employment details (e.g. occupation, directorships and other positions held, employment
-history, salary, and/or benefits);
-tax and insurance information;
-information about your risk profile, investments, investment objectives, knowledge and
-experience and/or business interests and assets;
-banking information (e.g. account numbers and banking transactions); and/or
-personal opinions made known to us (e.g. feedback or responses to surveys);
Other personal information you choose to provide.
By providing us with your Personal data, you consent for us to collect, hold, use and disclose
your personal information in accordance with this Privacy Policy.
When you use our Website or services available on our Website, we automatically collect
information from your devices. We collect the following information:
Server Log Information: We collect server log information when you use our Website, which
may include (but is not limited to) your login details, the date and time of visits, the pages
viewed, your IP address, time spent at our Website and the websites you visit just before
and just after our Website.
Device Information: We collect information about the computer or mobile device you use to
access our Website, including the hardware model, operating system and version, the web
browser you use, and other device identifiers.
Telemetry Information. If you use any of our open source software, we may collect
bandwidth upload and download speeds, the amount of free and used storage space on
your device and other statistics about your device.
Usage Information. If you use our Website, we will collect metadata about the files you
upload for storage and we will record instances in which you have used your private key to
authenticate communications.
Information Collected by Cookies and Other Tracking Technologies: We and our service
providers use various technologies to collect information when you interact with our Website,
including cookies and web beacons. Cookies are small data files that are stored on your
device when you visit a website, which enable us to collect information about your device
identifiers, IP address, web browsers used to access the Website, pages or features viewed,
time spent on pages, mobile app performance and links clicked. Web beacons are graphic
images that are placed on a website or in an email that is used to monitor the behaviour of
the user visiting the website or sending the email. They are often used in combination with
We will only use the Information for purposes of:
providing, maintaining, delivering or improving our Website or the products or services
provided by us our our partners;
analyzing and tracking data to determine the usefulness or popularity of certain content and
to better understand the online activity of our Website users;
fulfilling our legal or regulatory requirements including KYC, AML and any other requested
providing you with the information or products or services;
answering your inquiry or responding to a communication from you;
developing new products or services;
sending you technical notices, support or administrative notifications;
communicating with you about news, products, services, events and other information we
think will be of interest to you or required to be received from you;
matching your Information with open data and other resources;
monitoring and analyzing trends, usage and activities in connection with our Website;
detecting, investigating and preventing potential fraudulent or unauthorized or illegal
transactions or activities;
protecting the rights and property of Parties (as defined below) and others;
linking, connecting or combining Information we collect from or about you with other
Information; and
carrying out any other purpose or reason for which the Information was collected.
You empower us and we will share Information about you in the following cases:
with your consent or at your instruction;
with our current or future parent companies, affiliates, subsidiaries and with other companies
under common control or ownership with us or our offices internationally;
with third parties or service providers that perform work for us;
certain information you may choose to share may be displayed publicly, such as your
username and any content you post when you use interactive areas of our Website like our
online forums;
in connection with a merger, assign or sale of our company assets, or if we do a financing or
are involved in an acquisition or any other situation where Information may be disclosed;
in response to a request for information if we believe disclosure is in accordance with, or
required by, any applicable law, regulation or legal process;
if we believe your actions are inconsistent with our user agreements or policies, or to protect
the rights, property and safety of any Party or others; and
with third parties where aggregate Information is disclosed which cannot be reasonably be
used to identify you.
You may request access or make corrections to your personal data held by Ubanx. Ubanx
may charge a fee for processing your request for access. Such a fee depends on the nature
and complexity of your access request. Information on the processing fee will be made
available to you.
Please contact us (please see the “How to contact us” section below) for details on how you
may request such access or corrections.
We take reasonable steps to protect the security of the information communicated through
our Website. However, no computer security system is entirely foolproof and the Internet is
not a secure method of transmitting information. As a result, you indemnify and we do not
assume any responsibility for the data you submit to or receive from us through the Internet
or for any unauthorised access or use of that information and we cannot and do not
guarantee that information communicated by you to us or sent to you by us will be received
or that it will not be altered before or after its transmission to us. You agree to not hold us
and our respective past, present and future employees, officers, directors, contractors,
consultants, equity holders, suppliers, vendors, service providers, parent companies,
subsidiaries, affiliates, agents, representatives, predecessors, successors and assigns
(collectively the "Parties") liable for any loss or damage of any sort incurred as a result of any
misappropriation, interception, modification, deletion, destruction or use of information
provided through our Website.
You may also opt out of receiving promotional communications from us at any time by
following the instructions in those communications. If you opt out, we may still send you
non-promotional communications, such as technical notices, support or administrative
notifications or information about your account (if you have one).
Our website uses cookies. A cookie is a small text file placed on your computer or mobile
device when you visit a website or use an app. Cookies collect information about users and
their visit to the website or use of the app, such as their Internet protocol (IP) address, how
they arrived at the website (for example, through a search engine or a link from another
website) and how they navigate within the website or app. We use cookies and other
technologies to facilitate your internet sessions and use of our apps, offer you products
and/or services according to your preferred settings, track use of our websites and apps and
to compile statistics about activities carried out on our websites.
You may set up your web browser to block cookies from monitoring your website visit. You
may also remove cookies stored from your computer or mobile device. However, if you do
block cookies you may not be able to use certain features and functions of our web sites.
This Website may contain links to other third party websites that may collect personal
information about you, including through cookies or other technologies. If you link to another
website, you will leave this Website and this Privacy Policy will not apply to your use of and
activity on those other websites. You should consult these other websites' privacy policies as
we have no control over them and are not responsible for any information that is submitted
to or collected by these third parties.
If you have any questions about this Privacy Policy, please contact us at